New Patients

Thank you for choosing Arrow Family Medicine for your family’s medical care. This page is intended to provide our patients with useful information about our office policies.

If you should have questions that are not answered on this page, please feel free to contact us and we’ll be happy to answer them for you.


Patients are seen by appointment. We currently are accepting new patients ages 7 and older. Please call our office at (215) 321-3600 to schedule an appointment with us. We do our best to accommodate patients on the same day when the condition is urgent.

Office Hours

Monday 9am - 4pm
Tuesday 7am - 3pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 3pm

Prescription Refills

When calling for a prescription refill, we will need the name of the medication, the dosage and your pharmacy’s phone number. Please allow 48 hours to process prescription refill requests.

As a general policy, we do not request refills after hours or on the weekends.

Financial Policy

All co-payments, deductibles and non-covered services should be paid at the time of service.

For your convenience, we accept cash, checks, debit and credit cards.